Available : (647) -239 -7140
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*Spare parts are FINAL SALE. Please make sure to order part correctly. No Returns or Refunds for the Spare parts once the order is placed
The KN-8828B-2K offers complete manual control. Simply plug the roaster in and press the POWER/START button three times to begin the roasting process. Add your beans when the machine "beeps". You can opt to either roast and then eject your beans automatically or manually end your roast at any time.
As your learning curve advances, the various parameters of the roast process can be easily adjusted without complicated programming. As the roast progresses, use the machine's simple keypad to change various functions as seen here.
All four parameters explained above can be regulated within their respective ranges by the user at any time during the roasting process.New to the KN-8828B-2K is the addition of a knob on the back of the machine, below the main ventilation fan. In emergency situations, such as a power outage or a failure of the electrical ejection mechanism, the user can pull this knob and manually eject the beans.
Note: All roasters run the risk of fire hazard. For this reason, take care never to leave your roaster unattended, when in use.
Owner's Manual
Warranty: 1 year parts and labor through the Manufacturer. For details contact web.partsgalaxy@gmail.com
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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*FINAL SALE. Please make sure to order part correctly. No Returns or Refunds for the Spare parts once the order is placed
We provide shipping service on all business day using Canada Post. All orders are chargeable to shipping fees as per the weight of the product which can be seen during checkout. We ship the product using :
Typical Delivery Times are as followed:
Area | Time Frame |
---|---|
Ontario & Quebec | 1-2 days to the Greater Toronto, Ottawa or Montreal Areas |
2-3 days to most other areas | |
6 days to very remote areas | |
Other Provices | Upto 6 days for major centre like Winnipeg, Regina, Edmonton, Halifax and Moncton |
Upto 7 Days for others remote areas | |
Upto 5 Days for most of the Canada | |
USA | Upto 8 Days |
Please note Weekends and Holidays do not count for estimates in all cases. Also please allow time for processing your order. Above times are the just the estimation from when your order is shipped to us. During the pandemic shipping can take longer and delivery times are not guaranteed.
Note: * NO RETURNS WILL BE ACCEPTED WITHOUT CONSULTATION or RETURN TICKET NUMBER
Read our Warranty Policy for your products carefully
In the event of an issue, the supplier or manufacturer is typically consulted for troubleshooting advice and/or assistance. Most issues can be resolved through third-party assistance, replacement parts or a replacement unit, if need be. Please Contact us before placing an order in terms of any queries related to specification, features, information related to installation, product availability and ETA for deliveries / shipping details.
Please carefully examine and get all information you need for the product before purchasing the product
*ALL REFUNDS WILL BE MADE UPON VERIFICATION ONLY AND 3% ADMINISTRATION FEE WILL BE DEDUCTED. PLEASE CONTACT US BEFORE RETURNING PRODUCTS.
Duration | Policies |
---|---|
Upto 7 Days for Unused Products |
100 % Refund, If returned with all packaging and accessories. |
Missing Parts or accessories will be charged with 25% restoration fee (Decided upon verification) | |
Upto 7 Days for Used Products |
15% Restoration Fee. If the product is used and returned with all original accessories and packaging |
25% additional charge for Missing parts or accessories will be charged upon verification | |
7 -30 Days for Used Products |
50% value of the machine + additional fees 25% if missing parts, accessories or packaging |
Final decision upon verification only. |
Before Shipping any products we do check the condition of product ordered. However the products that are fragile can still be damaged or broken during shipping or transit.
NOTE: MAKE SURE TO INSPECT THE PRODUCT BEFORE ACCEPTING. IF THE PRODUCT IS DAMAGED, YOU SHOULD INFORM THE DELIVERY PERSON AND MARK THE BILL OF LADING AS "DAMAGED".
* Only applies to specific products
If customer wish to exchange product the difference needs to be paid or may be deducted from store credit if available.
If the difference is lower than previous product then customer will be paid in store credits.